Making your booking: When you book the Property, you should return to us the completed booking form with all necessary details together with your payment for the initial deposit.
Paying the balance for your booking: You are required to send to us your payment for the balance of the Rental, at least four weeks prior to the Arrival Date (if we haven’t agreed differently). If you fail to make a payment due to us in full and on time we may treat your booking as cancelled by you.
If you cancel or amend your booking: If you need to cancel or amend your booking you must inform us on firstname.lastname@example.org, as soon as possible. If you cancel your booking more than 30 days prior to the Arrival Date, we will retain the Initial Deposit and refund the balance of any more money you have paid to us. If you cancel your booking less than 30 days before your due arrival no automatic refund will be made.
If we cancel or amend your booking: We would not expect to have to make any changes to your booking except in extreme circumstances beyond our control. If this does happen, we will contact you as soon as is reasonably practical and inform you of the cancellation or the change to your booking and, if it is necessary to cancel your booking, we will immediately refund the balance of any money you have paid us.